10 Day Money Back Guarantee (special order items)

We are confident that you will be happy with your purchase from MemoryC.com. But we do know that there may be times where you need to return a product to us - perhaps you do not need it afterall, perhaps you have realised that you purchased the wrong item - or perhaps you have simply changed your mind.

At MemoryC.com we are happy to offer our 10 Day Money Back Guarantee for products that are ordered in especially for customer orders. This allows you to return a product to us within 10 days of receipt, and get a refund of the product price paid. Items being returned to us under this guarantee must be un-used and in 'as new' resellable condition.

Guidelines and conditions:
  • Our 10 Day Money Back Guarantee is valid for any product marked with the "10-day" logo on our site
  • To take advantage of this return period you must apply for an RMA number via our online returns system
  • You must apply for the RMA number latest 10 days after receipt of the order from us
  • All items returned to us under this guarantee must be un-used and in 'as new' resellable condition
  • The cost of returning the item and the original delivery charge will not be refunded
  • Refunds will be made to the original payment method used on the order

For further information on our returns policy please refer to our Terms and Conditions.