Tracking Information

At MemoryC we use a wide range of shipping options to get your order delivered to you in the safest and most cost effective fashion. These shipping options range from Express options that typically feature real-time online tracking, to Economy options that often have a longer transit time and may not include online tracking functionality.

On the day your order ships, an email (and an SMS*) will be sent to you, letting you know that your order is now on the way. If online tracking is available for your chosen shipping method then your email will include the tracking number and a link to the shipping company's website to track the package. For shipping methods that do not offer online tracking we will let you know when to expect delivery of your order.

You can rest assured that every order we ship to you is fully insured and should reach you safely every time. In the very rare cases where an order is delayed or lost in transit we are always here to help; we will work with you to expedite a solution for you.

* SMS alerts are not available in all countries, or on all mobile networks.