You can login to your MemoryC user account to check the current status of your order.
As soon as an order has shipped you will also be able to view the shipping details of your order within your account. Most shipping methods offer online tracking and you will be able to click through to the relevant tracking website directly from your MemoryC account.
Orders shipping via the postal services to countries outside Ireland may only be trackable until they leave the Irish postal service.
When viewing an individual product page, on the right hand side, you will see a total for shipping. To select your country, click the button for countries a the top right corner of the page. This will then update your page to include your region's shipping total.
Delivery Addresses cannot be changed after a purchase has been made. You may try to cancel an order before then. Orders can be cancelled before entering the processing stage. After that point, items must be returned.
Our website shows our stock levels in real-time. That means if you see on our website that we have 10 of a product in stock - tht means we have that product in stock, in our own warehouse, ready to ship immediately.
Unlike many virtual stockists (who only order stock when you place your order) we carry our products in stock, which means we can guarantee the shortest possible delivery time to you.
Products listed on our website as "ships in 1-2 days" do have an additional processing time of 1-2 days from the time you place your order.
Every order ships with a commercial invoice. The invoice is produced as soon as your order has been passed to our warehouse for picking and packing.
Unfortunately, as the invoice is an important financial and legal document, we cannot make any alterations to an invoice after it has been produced in our system. This includes modification of the name, date or any other information on the invoice.
Your "My Account" tab is found at the top right corner of our homepage. To access it, simply click on it. To become a site member, you may register in the drop down menu. Alternatively, you may register when purchasing a product.
Under your account (My Account) tab, select Order History to look at your past purchases. You may then have the option to Cancel your order. Once you do, we will send you an immediate email acknowledging your cancelled order.
The MemoryC websites are operated by GoBeyond Limited with headquarters in Ireland. We have been operating our online businesses since 2001 and we have always been focused on offering our customers excellent value for money, along with an unparallelled customer service experience for every customer.
To read more about our company please have a look here.